How can technology, like telehealth, influence process measurement?

Technology, particularly telehealth, significantly influences process measurement by altering the way healthcare services are delivered, which in turn can introduce new metrics to evaluate performance and outcomes. When telehealth is integrated into healthcare systems, it redefines patient interactions and workflows, often requiring providers to develop and implement metrics specific to remote care, patient engagement, and satisfaction levels.

These new metrics might include measures such as the speed of virtual consultations, the percentage of patients utilizing telehealth successfully, or patient adherence to remote monitoring protocols. Unlike traditional in-person models, telehealth shifts focus toward accessibility and efficiency.

In contrast, the other options do not accurately capture the influence of technology on process measurement. For instance, minimizing the need for metrics diminishes the role of data in enhancing care, while complicating the measurement process does not reflect the potential for clarity and enhanced evaluation that technology can provide. Focusing solely on patient data overlooks the broader implications of telehealth on processes and outcomes that go beyond data alone.