What does the term "six sigma" refer to in healthcare?

The term "six sigma" in healthcare refers to a methodology aimed at improving quality by reducing defects. This approach originates from the manufacturing sector but has been adapted with great success in healthcare settings. Six sigma seeks to enhance processes by identifying and removing the causes of errors, thereby significantly improving the overall quality of care.

In practice, this methodology employs statistical tools and techniques to measure process performance and variability, striving to achieve near-perfect outcomes. The goal is to have no more than 3.4 defects per million opportunities, reflecting a commitment to excellence in patient care, operational efficiency, and overall service delivery.

This application of six sigma can lead to improved patient safety, reduced wait times, enhanced patient satisfaction, and more efficient use of resources, which are critical facets of healthcare quality improvement.